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Staff Development

CMI (Chartered Management Institute): Level 3 Introductory Certificate

Unit value:

Target Group

This course is aimed at new or prospective managers.

Aim

This is a level 3 CMI (Chartered Management Institute) accredited course that aims to give delegates a solid management foundation from which to operate more effectively.

Course Content

Topics covered include:
  • The role of a manager
  • Time management
  • Planning and managing resources
  • Communication
  • Customer care
  • Setting objectives
  • Dealing with change

This programme consists of five one-day workshops and two on-line modules. Please note that attendance at all session will be required.

*THIS COURSE IS RUN BY STEWART HOUSE