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Staff Development

Written Communication

Unit value:

Aim:

This course enables participants to evaluate their written communication skills with exercises to enable excellence in business correspondence.

Course Content:

By the end of the course you will be able to:

  • Understand the process of writing effective communication
  • Demonstrate your ability to apply a professional standard
  • Use basic punctuation and grammar correctly
  • Create a precision written document
  • Recognise good/bad business styles
  • Have an analytical view to writing to ensure that concise information is given.