SOAS University of London


Appeal against a result

Please read the information below before you consider making an appeal or querying any result. For full details of the appeals procedure for undergraduate and postgraduate taught students you can Appeals Procedure for Taught Degrees (pdf; 185kb)  

There is a separate  Appeals Procedure for Research Degrees (pdf; 145kb)   

You can also read more general information about SOAS degree regulations.

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Clerical checks

If you want confirmation that a mark has been correctly recorded or calculated, please ask your Faculty Office for a clerical check, clearly stating which course and assessment element (ie, essay, exam etc) you’re referring to.

If you want to question deductions made to a coursework mark or want confirmation that your mitigating circumstances evidence was considered, please contact the relevant Faculty Office, and please be clear which course and assignment you're referring to.

Please note that:

  • the coursework marks published during the year on BLE were provisional and still subject to scrutiny by the Visiting Examiner for the course and confirmation at the relevant Sub-board of Examiners.   
  • the coursework marks available via Online Student Services include any deductions made for late submission e.g. you were awarded 66 but submitted 2 days late, so the mark shown will be 66 minus 4 (two marks deducted per day it was late) = 62.   

Please do not send requests for clerical checks to the Exams Office.  

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Making an appeal

To appeal the results of a taught programme, you should write to Ian Lamey, Examinations and Assessment Manager ( within 3 weeks of the publication of your results (except for appeals following late Summer re-entries, please see deadline below).

Deadlines for appeals (2015-2016)

Undergraduate finalists: 26 July 2016

Undergraduate non-finalists: 4 August 2016

Undergraduate non-finalists following late summer re-entry: 20 September 2016

Postgraduate students eligible for July award, in respect of taught courses, dissertation and/or overall award: 29 July 2016

Postgraduate students eligible for December award or studying on a part-time basis, for appeals:

in respect of taught courses: 22 August 2016

in respect of dissertation and/ or overall award: 4 January 2017

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Appeals submitted before the publication of confirmed results will not be considered.

Appeals submitted after the relevant deadline will be accepted only if you provide compelling evidence to explain why you could not appeal earlier e.g. you were in hospital or you were travelling overseas in a country with poor internet access.  

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Grounds for an appeal

Appeals can only be made on the following grounds:

  • An allegation of irregularity in the conduct of an examination or assessment, or of administrative error. Examples of this may include disruption during an examination or a mark being recorded incorrectly
  • New evidence of mitigating circumstances that may have adversely affected your performance. e.g ill health, bereavement etc.    

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Appeals against the 'academic judgement' of the markers (i.e. if you disagree with a mark you have been awarded ) will not be considered. Details of Marking Criteria and the Assessment Feedback Policy can be found at My Studies.

Necessary documents

To make an appeal, you should submit:

  • A covering letter explaining the reason(s) for the appeal, including relevant dates and details of affected assessments.
  • Evidence of the alleged irregularity or administrative error.

and / or

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The appeal process

Stage 1

The Examinations and Assessments Manager will consider the appeal and consult appropriate staff members e.g. the Chair of relevant Sub-board of Examiners, Programme Convenor, Chair of the Mitigating Circumstances Panel. 

A decision will be made as quickly as possible and you will be informed of the outcome via email.

Stage 2

If you are unhappy with the outcome of your appeal at stage 1, you may request that it is referred to an Appeals Panel.   

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