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Waiving tuition fees

Disclosure date: 27 July 2012

Reference: FOI2012/050

Request

1. In relation to the 2010/11 and 2011/12 academic years how many times did you agree to waive a student’s (postgraduate or undergraduate) tuition fees following a complaint about the quality of teaching?  Please note this question relates to the waiver of fees in the particular year irrespective of when the complaint was lodged and irrespective of which year’s teaching the complaint was made about.  So this question should catch all complaints about teaching up to and including 11/12 which were paid out/refunded/waived in each academic year.

2. For each payment please give the amount, the subject and the year of teaching to which it relates

Response

1. There were no cases of tuition fees being waived or reimbursed due to complaints about the quality of teaching during 2010-11 and 2011-12.

There was, however, one case in research supervision where fees were reimbursed.

2. Reimbursement of fees for a research student in Religious Studies during 2011-12 related to academic supervision in 2008-09: £3,790.