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PBX/VOIP Telephone Maintenance

Disclosure date: 1 February 2013

Reference: FOI2013/003

Request

PBX and VOIP maintenance contract information:
1. All ICT Contracts relating to PBX and VOIP Maintenance please can you send me:
a. Supplier(s) Name(s)
b. Total Contract Value
c. Hardware Brand
d. Application(s) running on PBX/VOIP
e. Duration including any extension periods.
f. Expiry Date
g. Number of Users
h. Contract Review Date
i. Contact/job title responsible for this contract (Full contact details: name, actual job title, direct contact number and direct email address.)

If there is more than one supplier can you please split the contract up so one full contract for each supplier. Also if the organisation has outsourced it or is part or a much larger supplier please can you provide me with some of the information:

1. Number of Users
2. Hardware Brand
3. Application(s) running on PBX/VOIP

If this is a new contract or a new supplier please can you provide me with a short list of suppliers that bid on this service/support contract.

Response

 

a. Supplier(s) Name(s)ANT Telecommunications Ltd
b. Total Contract ValuePer annum maintenance charge of £47,942.52 + VAT
c. Hardware BrandBosch (Avaya) Integral I33
d. Application(s) running on PBX/VOIPVoicemail, Interactive voice relay, call logging
e. Duration- including any extension periods.1 year
f. Expiry Date31 December 2012
g. Number of Users1,200
h. Contract Review DateCurrently negotiating on the 2013 contract
i. Contact/job title responsible for this contract (Full Contact Details contact name, actual job title, direct contact numberMartin Whiteside, Assistant Director (Information Systems); 020 7898 4948; m.whiteside@soas.ac.uk