PBX/VOIP Telephone Maintenance
Disclosure date: 1 February 2013
Reference: FOI2013/003
Request
PBX and VOIP maintenance contract information:
1. All ICT Contracts relating to PBX and VOIP Maintenance please can you send me:
a. Supplier(s) Name(s)
b. Total Contract Value
c. Hardware Brand
d. Application(s) running on PBX/VOIP
e. Duration including any extension periods.
f. Expiry Date
g. Number of Users
h. Contract Review Date
i. Contact/job title responsible for this contract (Full contact details: name, actual job title, direct contact number and direct email address.)
If there is more than one supplier can you please split the contract up so one full contract for each supplier. Also if the organisation has outsourced it or is part or a much larger supplier please can you provide me with some of the information:
1. Number of Users
2. Hardware Brand
3. Application(s) running on PBX/VOIP
If this is a new contract or a new supplier please can you provide me with a short list of suppliers that bid on this service/support contract.
Response
| a. Supplier(s) Name(s) | ANT Telecommunications Ltd |
| b. Total Contract Value | Per annum maintenance charge of £47,942.52 + VAT |
| c. Hardware Brand | Bosch (Avaya) Integral I33 |
| d. Application(s) running on PBX/VOIP | Voicemail, Interactive voice relay, call logging |
| e. Duration- including any extension periods. | 1 year |
| f. Expiry Date | 31 December 2012 |
| g. Number of Users | 1,200 |
| h. Contract Review Date | Currently negotiating on the 2013 contract |
| i. Contact/job title responsible for this contract (Full Contact Details contact name, actual job title, direct contact number | Martin Whiteside, Assistant Director (Information Systems); 020 7898 4948; m.whiteside@soas.ac.uk |
