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Wifi contracts

Disclosure date: 16 September 2013

Reference: FOI2013/077

Request

1.) Wi-Fi Provider- Who is the contracted supplier for the Wi-Fi contract.

2.) Average Annual Spend – Please state the annual average spend over three years for each supplier. If this is a new contract please state the estimate annual average spends. If there is more than one Wi-Fi provider please split annual for each individual provider.

3.) Number of Users- Please state the number of users the Wi-Fi contract is in place for. An estimate number of users will also be acceptable. If there is more than one Wi-Fi provider please state the number of users for each individual provider.

4.) Number of Locations/Site- I require the number of locations/sites the Wi-Fi contract is contracted for. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.

5.) End User Offer- What the Wi-Fi offers to the end users e.g. Unlimited, Pay as you go, free 1 hour access or just free access. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.

6.) Manufacturer Name/Brand- Please provides me with the brand names of the Wi-Fi equipment which many include manufacturers of the access points and routers. If there is more than one Wi-Fi provider please state the Manufacturers Name for each individual provider.

7.) Contract Description- Please provide me with a brief description of the solution in place for Wi-Fi and any other services provided under the contract. If there is more than one Wi-Fi provider please state the contract description for each individual provider.

8.) Actual Contract Start Date- Please can you state the Start date of the contract. If there is more than on Wi-Fi provider please split contract dates for each individual provider.

9.) Actual Contract Renewal/Expiry Date- Please can you state the renewal/expiry date of the contract. If the contract is coming up for renewal if possible please state the likely outcome of the Wi-Fi contract.

10.) Contact Details- I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address. If there is more than one Wi-Fi provider please state the contract details for each individual provider.

Response

1.) SOAS does not have a contract in place for wireless. SOAS uses CISCO wireless access gateways supplied by BTinet that access the Internet via a Janet link. SOAS also provides a BTOpenZone gateway that users can access via their own credentials or by purchasing coupons.

2.) SOAS does not have a contract in place for Wi-Fi and the only spend is on Wireless Access Gateways.

3.) SOAS does not have a contract in place for users of WI-FI. We do, however, currently have 9,384 SOAS users enabled for Eduroam (1,666 Staff, 6,584 students and 1,134 visitors), and we have in place IP addressing to accommodate 2,466 concurrently connected devices and within that 190 addresses assigned for visiting Eduroam users.

BTOpenzone is managed separately from SOAS by BT so we have only limited visibility.

4.) Details can be found here:

http://www.soas.ac.uk/itsupport/locations-for-connectivity.html

We have 79 wireless access points over two sites or seven buildings. Both BTOpenzone and Eduroam are available on the same access Points.

5.) BTOpenzone has terms and conditions that can be found here http://www.btwifi.com/. For users of Eduroam the offer is unlimited.

6.) All Wireless access points are CISCO all supplied by BTinet.

7.) There is no WI-FI contract: we purchase spares for Wireless points rather than putting them on a maintenance contract.

8.) n/a

9.) n/a

10.) Martin Whiteside
Assistant Director (Information Systems)
Library and Information Services