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Connecting to wifi and printing using your personal equipment at SOAS

All SOAS students, staff and visitors have access to wireless Internet and printing services using your personal equipment. This means you can work flexibly across the campus and it means there is less demand on the public computing facilities. We do not guarantee that your personal equipment will work with all these resources as there is a huge variety of devices that will connect to wifi and we cannot test them all. The instructions on these pages are designed to cover the most common devices. Please try to work your way through these instructions before asking for help. The LIS Service Desk will make best efforts to assist but in the case of unusual equipment, or at busy times, it may not always be possible to get you connected first time.

Wifi instructions

We maintain an eduroam enabled network for wireless and wired connectivity. This network is usable by staff and students of SOAS as well as other educational institutions who have eduroam enabled Once you are configured to connect to eduroam you will be able to connect to any other 'eduroam' enabled organisation you visit around the world.

SOAS staff and students

Before connecting to eduroam with a personal device for the first time connect to the soas-setup network. This will redirect you to this web page but will not allow any other Internet access. You will be able to access eduroam configuration instructions and helper files, then disconnect and connect to eduroam. This is useful if you have a device that does not already have Internet access. Staff devices should already be configured for eduroam, contact the IT Service Desk if you have any issues..

Below you can find instructions on how to connect to eduroam from a number of common device types. If your device isn’t covered see the generic information further down this page. Your SOAS username is the format 123456@soas.ac.uk.

Using Apple Mac OS X/iOS devices (MacBooks/iPads/iPhones) on wired or wireless network

iOS (iPhone/iPad/iPod Touch)

  1. Download our edurom IOS configuration profile (octet-stream; 12kb)  
  2. You should be prompted to install the profile - tap "Install"
  3. You should now be able to connect to "eduroam" in the wi-fi settings menu

Mac OS X 10.10 (Yosemite)/10.9 (Mavericks)/10.8 (Mountain Lion)/10.7 (Lion)

  1. Using Safari, download our eduroam OS X mobile config profile (octet-stream; 12kb)  
  2. You should now be able to connect to the wired network and/or wireless (by selecting 'eduroam' from the list of available wireless networks
Using Microsoft Windows devices on wired or wireless network (Windows 10, 8, 7, Vista & XP)
  1. Download the relevant SOAS primer for you version of Windows
    1. Windows 10 (exe; 100kb)  
    2. Windows 8 (exe; 100kb)  
    3. Windows 7 (exe; 1054kb)  
    4. Windows Vista (exe; 1054kb)  
  2. Run the primer .exe file and follow the instructions

If you do not find your system in the list above then you should want to consult our Generic Information page and see if you can work out what needs doing yourself (if you do, then please email us itservicedesk@soas.ac.uk).

If you do not connect to this network immediately, you may need to follow additional steps depending on your device. We have put together a number of pages for a number of operating systems and devices that contain details on how to use the resources available on your system (see also downloads in Related Information):

N.B. If you have trouble connecting to 'eduroam', even when you are attempting to use the 'eduroam' at another institution, you should still contact the IT Service Desk in the first instance.

Wifi for Visitors

If your device is already configured to connect to 'eduroam' it should connect our network automatically. If you have never configured your device for 'eduroam' or experience any problems connecting please contact the IT support desk at your home university for assistance. You would need to have set-up your device for 'eduroam' at your home university before attempting to use 'eduroam' at SOAS.

To check if your university is a member of 'eduroam' visit the 'eduroam' website.

In addition BTOpenzone is available for visitors for a fee. If you use BTOpenzone at home, you may be able to access this service free of charge at SOAS. Please see your BT provider website for further information.