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Apple Mac OS X - Connectivity and Printing

Each version of Apple Mac OS X is configured differently so please take care when following the instructions carefully. 

Mac OS X 10.8 (Mountain Lion)/10.7 (Lion) 

Connectivity

Since Mac OS X 10.7, Apple fortunately has added functionality that lets us produce a configuration template that can quickly prepare your workstation for wired and wireless connectivity and printing:

  1. using Safari, download our soas.mobileconfig profile (you will be prompted to log in)
  2. when asked to enter personalised settings for the Ethernet (wired) network, you should only be prompted for your SOAS password
  3. when asked to enter personalised settings for the wireless network “eduroam”, you should only be prompted for your SOAS password
  4. you should now be able to connect to the wired network and/or wireless (by selecting 'eduroam' from the list of available wireless networks via the Airport menu at the top right corner of your screen)
Printing (Tested with 10.8.2/10.7.7)

The configuration template also adds support for sending print jobs to the SOAS Safecom Printing System. You will only be able to print to the SOAS printers when connected to the SOAS network (either by wired or wireless)

  1. When sending a job to print, select "SOAS Printing" as the printer.
  2. You may be prompted for a username and password - if not, open the print queue icon in the dock, select the print job you have just sent and click "Resume"
  3. When prompted for a username and password, enter your username in the form ADIR\username (note the backslash, and no @soas.ac.uk after the username) and your SOAS network password. 
  4. The job should disappear from the queue and be able to be collected from any of the main HP printers around SOAS.

Mac OS X 10.6 (Snow Leopard)/10.5 (Leopard) 

(tested with 10.6.3 and 10.5.7)

Please note: We do not support printing from personal machines running these versions of Mac OS X

Wired Connectivity
  1. click on the Airport icon and select 'Open Network Preferences…' from the dropdown menu
  2. highlight 'Ethernet' in the left hand panel
  3. click on the 'Advanced…' button in the bottom right
  4. go to the '802.1X' tab
  5. if in the left hand panel you do not have a 'User Profiles' branch with 'WPA: eduroam' then do the following:
    1. click on the '+' at the bottom of the left hand panel and select 'Add User Profile' from the popup menu
    2. name the profile 'WPA: eduroam'
    3. enter in your username (in the form ”123456@soas.ac.uk”) and password
    4. under the 'Authentication' section make sure only TTLS is ticked
    5. click on OK
  6. click on the 'Connect' button network to the right of '802.1X: WPA: eduroam' (if you see a dropdown list here, make sure 'WPA: eduroam' is selected)
  7. plug in your wired network cable and you should find yourself connecting to the network
Wireless Connectivity
  1. turn Airport on
  2. select 'eduroam' from the dropdown list of wireless networks
  3. type in your username (in the form ”123456@soas.ac.uk”) and password
  4. depending on the version of Mac OS X you run:
      1. leave the '802.1X' option set to 'Automatic' and optionally tick 'Remember this network' (aka remember password)
      2. click on OK
      3. a 'Verify Certificate' window will pop up, click on 'Show Certificate'
      4. highlight 'eduroam.soas.ac.uk' and in the bottom panel you should see a green tick saying 'This certificate is valid' (if it does not say this then you must stop now and contact the helpdesk)
      5. open the 'Trust' branch and change 'Extensible Authentication (EAP)' to 'Always Trust' and click on Continue
      6. In the dropdown list of wireless networks in the menu bar select “Open Network Preferences”, in the network preferences window select your wireless network interface (Usually) 'Airport', and click 'Advanced'.
      7. In the 802.1x tab, select the user profile “WPA: eduroam” and click 'Configure Trust…'
      8. In the certificates tab, click the '+' at the bottom, 'Select Certificate File from Keychain', and pick 'eduroam.soas.ac.uk' (Make sure the certificate is issued by TERENA SSL CA), and click on okay, and 'okay' your way back to the network
      9. preferences window, where you can click on “apply” and close the window
    you should now find yourself connected to the network
  5. When you next want to connect to the wireless network you might get an unfamiliar username and password dialog box. It will titled '802.1X Authentication' and you will need to enter in your SOAS username (in the form ”123456@soas.ac.uk”) and password as before if you opted sensibly for your computer not to remember your credentials.

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