Using Other Devices
If you do not find your system below then you should consult our Generic Information page and see if you can work out what needs doing yourself (if you do, then please let us know).
Android (tested with 2.1.1, 2.2.1 and 2.3.3, 4.0 and 4.1)
This has been tested with a stock Google distribution of Android on the Nexus S and also on a couple of Samsung Phones, but other handset makers may provide different tools for configuring wireless access.
- first you need to install a certificate on your phone so that your SOAS password is securely transmitted. Click on AddTrust External Root CA (crt) (x-x509-ca-cert; 1kb) and when prompted to 'Name the certificate', use the name 'Comodo AddTrust External Root CA'
- now go to 'Settings', select 'Wireless & networks' and then 'Wi-Fi settings'
- turn on your wireless card by selecting 'Wi-Fi' (if it is not already turned on)
- you should see a list of wireless networks, select 'eduroam'
- you will now be prompted for your 'credential storage password' which should not be the same as your SOAS password; as this password is used to secure confidential material stored on the phone
- you will now be asked to configure the phone for 'eduroam':
- EAP method: TTLS
- Phase 2 authentication: MSCHAPV2
- CA certificate: Comodo AddTrust External Root CA
- Client certificate: N/A
- Identity: USERNAME@soas.ac.uk
- Anonymous identity: @soas.ac.uk
- Wireless password: PASSWORD
- from the wireless network list, tap 'eduroam' and click on 'Connect'
Troubleshooting
- Android 2.2.0 is known to have a problem when connecting to a modern WPA2 Enterprise network. You will need to contact your mobile phone supplier or manufacturer for an update to at least 2.2.1 in order to resolve this problem
- These instructions might not work for you as from our experience Android is very flakey when it comes to wireless networks more complicated that the type of one you find at home. Support has improved in the 4.x versions of Android, so if there is an update available, it may be worth trying.
Apple iPod, iPhone and iPad (Tested with iOS 4/iOS 5)
These instructions will configure your device to use 'eduroam' and to also make available to the built-in email client your SOAS email address.
N.B. It is crucial that you use our profile to connect otherwise your device will be configured to insecurely transmit your SOAS username and password to anyone nearby.
- download our soas.mobileconfig profile (you will be prompted to log in)
- N.B. accessing this from some mobile phone networks (for example Orange) might be problematic and you may find yourself stuck in a re-authentication loop. If this happens to you all we can recommend is that you install the profile when connected to another wireless network (for example using BTOpenzone or your home wireless network)
- when asked to enter personalised settings for the wireless network “eduroam”, you should only be prompted for your SOAS password
- the eduroam wireless profile should now be listed in the 'Profiles' window, which you can close
- now choose 'eduroam' from the list of available wireless networks via the Airport menu at the top right corner of your screen
- you should now connect to the wireless network
