SOAS University of London

A quick guide to IT services for students

  • IT Account
  • Email & Wifi
  • PC Labs
  • Print & Scan
  • Software Locations
  • Training & Support

IT Account

Your computer account

Your computer account number is the same as your student number (the 6-digit number on your student ID card). Your temporary password is your date of birth in a ‘dd-Mmm-yy’ format, where the first letter of the month is in upper case. For example: 09-Aug-76.You should change your password as soon as possible.

There is a change password link at Change you Password. You’ll also have to set up some challenge questions to help you log in in case you forget your password.

File Storage

Every student gets 2GB file storage space on the network. When you log on to a computer in the labs, the ‘My Documents’ folder becomes your file store on the network. You’ll be able to access them even if you log on to a different computer.

Accessing your files over the internet

You can also transfer files to and from your file store over the Internet.

Backing up your files

You should always back up your files onto removal storage devices e.g. flash drives (memory sticks) or DVDs.

Email & Wifi

Email

Your account number is also your email address (for example, 123456@soas.ac.uk). Go to SOAS Mail to log in.

Creating an alias
You can create a friendly address or alias that uses your name and is easier to remember, like ‘jo.smith@soas.ac.uk’. Log on, click on ‘Make a yourself a friendly email address’ and follow the instructions to make this alias your sending address.We always use your SOAS email to communicate with you, so it’s important you check it regularly, or forward emails to another address you use regularly. Otherwise you might miss important messages.

School Mailing lists

As a SOAS student you’re automatically put on some Listserv mailing lists based on your registration information. For degree students, this means membership of Year, Course and Programme of Study Lists. The Year lists will also result in inheriting membership of related Faculty-wide and School-wide lists. Log on to SOAS iNet services:

  • View your memberships
  • Browse all available student lists
  • View and adjust your subscribed address (if you've created an alias)

Internet Access

Our Wifi at SOAS page has instructions on how to get online with your laptop, phone or tablet. And you can get online in all the computer labs.There are also network sockets for laptops on the Library's North Terrace (D and C Floors).

PC Labs

Computer Labs

Open Access Labs
LabLocationOpening Hours
RB01 Basement, East Block College Building/Library opening hours
Library Library L82 (floor F - temporarily closed), floor D & E and Reading Room (floor D) Library opening hours
Computer Lab/ Teaching Room G50 Ground Floor, Main Building Outside teaching hours; check timetable on the door
Learning Lab Senate House North Block (SHNB S219) Senate House North Block Opening Hours
Research and other Labs
LabLocationAccess
Research Lab R301 First Floor, East Block Research Students
Research Lab 4430 Room 4430, College Building CISD Students
Music Post-Graduate Lab Room 511, College Building Music Research Students
Multi-Media Computer Lab L54, College Building Students taking media related courses contact your dept/tutor
Special Needs Computer Lab
AccessLocationContact
Students Assisted Technology Room Room D15 and D12, Library Contact the Reader Services (customerservices@soas.ac.uk)
Students Assisted Technology Room Room 482, College Building Contact the Reader Services (customerservices@soas.ac.uk)

Print & Scan

Printing

You can use laser printers in most labs as long as you have enough print credits on your account.
Every student gets a yearly print allowance for coursework:

  • 150 pages @ 5p a page for undergraduates
  • 250 for taught postgraduates
  • 400 pages for full-time research students

Once you’ve used up your allowance, you can top up using one of the Netprint stations. Make sure you only top up what you need – we won’t be able to refund anything left on your account at the end of your course.

More information on Printing and Photocopying.

Scanning

We have scanners in the Library Reading Room and Library Floor E.

You can also scan on most of the new printer/photocopying machines in the Library and other parts of the School.

Once you’ve logged in to the machine, choose the scan option. Your scanned document will go straight to your SOAS e-mail address. (NOTE: you can't scan to USB keys on these machines).

Software Locations

Specialist Student Software Locations

You can receive copies of SPSS and Nvivo for your personal use. Request the software by emailing itservicedesk@soas.ac.uk or by visiting the IT Service Desk on the ground floor of the Library.

You can also download Office365.

Application

Locations

Access

Zotero Standalone

All student machines

All

SDL Trados

G50

All

SDL Multiterm

G50

All

Aegisub

G50

All

Stata

G50, RB01,V123, Library D Floor terrace

All

Eviews

All student machines

All

Datastream

First machine in E19

9-12 only, booking required

Nvivo

All student machines

All

OxMetrics/PcGive

All student machines

All

ClaroRead

All student machines

All

Mindjet MindManager

All student machines

All

SPSS

All student machines

All

Transcribe

E35,E36

All

MuseScore

E35,E36

All

SanakoLite

E35,E36

All

Adobe Reader

All student machines

All

Siku Quanshu

All student machines

All

R

Doctoral School (more soon!)

Research students

In addition all machines have Office 2010, Chrome, Firefox, Flash Player, Silverlight, PDF Creator, Apabi Reader, Audacity, etc.

Language input support

Japanese (Japan)

AZ Azeri (latin, Azerbaijan)

MN Mongolian (Cyrillic, Mongolia)

CH Chinese (Traditional, Taiwan)

FA Persian (Iran)

PA Punjabi (India)

CH Chinese (Simplified, PRC)

KA Georgian (Georgia)

TA Tamil (India)

KO Korean (Korea)

El Greek (Greece)

Th Thai (Thailand)

AM Amharic (Ethiopia)

GU Gujarati (India)

TR Turkish (Turkey)

EN English (United Kingdom)

HE Hebrew (Israel)

UR Urdu (Islamic Republic of Pakistan)

AR Arabic (Iraq)

HI Hindi (India)

UZ Uzbek (Cyrillic, Uzbekistan)

AZ Azeri (Cyrillic, Azerbaijan)

KK Kazakh (Kazakhstan)

VI Vietbamese (Vietnam)

KY Kyrgyz (Kyrgyzstan)
NB: Students can add their own on a per session basis, (right click on language, settings…)

Diacritic Support

The Alt-Latin keyboard (English) is installed on (almost) all student machines

Training & Support

You can get training on basic computing and MS Office software in the autumn term. There are also online training courses available through Moodle, IT Training. Use the contact details below to find out what's available.

Support

The IT Support Desk is in the Library Reception (Floor E). The team’s there to help with computer support and general queries. But they don’t give any extensive training or support personal computer equipment.

Contacts

Library Reception Floor E

Opening times

Monday to Friday
9:00am to 5:00pm