Lost, stolen and forgotten ID cards
Before you get a replacement, always check at the Membership Desk in the Library first to make sure someone hasn’t handed it in.
If you’ve lost your card
You’ll have to get a new ID card at the Membership Desk. Make sure your bring some other identification with you.
It costs £5 for students and external members, but is free for staff member (unless you lose your card three times or more).
If your card is stolen
If your card gets stolen, we’ll replace it for free. But you need show a police report. A criminal reference number alone isn’t enough.
If you’ve forgotten your card
You can get a day ticket from the Membership Desk as long as you can show some other form of identification. You can apply for three separate day tickets for free. After that, it’s £12 a day.