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Lost/forgotten cards

  • You will need to obtain a new one from the Membership Desk.
  • A replacement card costs £10.00
  • You will need to bring some form of identification.
  • If your card was stolen, we will replace it free of charge, but you will need to show a police report.

Always check that your card has not been handed in to the Membership Desk before seeking a replacement

If you have forgotten your card...
  • You can obtain a day ticket from the Membership Desk.
  • You will need to show some form of identification.
  • You may apply for 3 day tickets free of charge. Subsequent day tickets will be charged at £12 per day.