NSS Results 2005/06
The academic year 2005/06 saw the second National Student Survey.
The highest satisfaction scores again this year are for the questions covering teaching on our courses. However, there was a very pleasing increase in the satisfaction scores for learning resources: the questions on library resources, for general IT resources and for specialised equipment and facilities all scored significantly higher than in 2004/05.
It was also particularly pleasing to see the number of scores below 3.5 fall from nine in 2004/05 to just three in 2005/06.
Students' responses are collected using the Likert response scale (from strongly disagree to strongly agree), with these responses being converted to a numeric value between 1 (strongly disagree) and 5 (strongly agree). An average is then taken to give the responses detailed below.
A 'reliability threshold' of is enforced by the organisers of the survey. This means that response rates in any department must exceed 50% in order for the results of that department to be counted.
The figures given below are taken from the NSS Dissemination site, and are based on all 301 responses (out of a sample of 514 students). This response rate of 59% was slightly above the national average of 56%.
Where we are doing well
The following questions received an average response of 4.0 or higher:
- 4.2: The course is intellectually stimulating;
- 4.1: Staff are enthusiastic about what they are teaching;
- 4.0: Staff are good at explaining things;
- 4.0: Overall, I am satisfied.
Where we could do better
The following questions received an average response of under 3.5:
- 3.3: Feedback on my work has been prompt;
- 3.3: Good advice was made available when I needed to make study choices;
- 3.4: I have received sufficient advice and support with my studies.
School-wide responses to each question
|Question||Average response||+/- on 2004/05|
|1. The teaching on my course|
|Staff are good at explaining things||4.0||0|
|Staff have made the subject interesting||3.9||0|
|Staff are enthusiastic about what they are teaching||4.1||0|
|The course is intellectually stimulating||4.2||-0.1|
|2. Assessment and feedback|
|The criteria used in marking have been clear in advance||3.6||+0.2|
|Assessment arrangements and marking have been fair||3.9||+0.2|
|Feedback on my work has been prompt||3.3||-0.1|
|I have received detailed comments on my work||3.7||+0.1|
|Feedback on my work has helped me clarify things I did not understand||3.5||+0.2|
|3. Academic support|
|I have received sufficient advice and support with my studies||3.4||+0.1|
|I have been able to contact staff when I needed to||3.7||+0.1|
|Good advice was made available when I needed to make study choices||3.3||0|
|4. Organisation and management|
|The timetable works effectively as far as my activities are concerned||3.7||0|
|Any changes in the course or teaching have been communicated effectively||3.7||+0.3|
|The course is well organised and is running smoothly||3.6||0|
|5. Learning resources|
|The library resources and services are good enough for my needs||3.8||+0.5|
|I have been able to access general IT resources when I needed to||3.9||+0.6|
|I have been able to access specialised equipment, facilities, or rooms when I needed to||3.6||+0.4|
|6. Personal development|
|The course has helped me to present myself with confidence||3.8||+0.1|
|My communication skills have improved||3.9||+0.1|
|As a result of the course, I feel confident in tackling unfamiliar problems||3.8||+0.1|
|7. Overall satisfaction|
|Overall, I am satisfied||4.0||0|