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NSS Results 2006/07

The academic year 2006/07 saw the third National Student Survey.

The highest satisfaction scores again this year are for the questions covering teaching on our courses.  It is also very pleasing to see that these scores continue to rise.  There were also notable increases elsewhere, particularly in organisation and management, and learning resources.

We received more scores of 4.0 or higher than last year (six this year, from four last year), and it is particularly good to see that, following substantial investment in general IT resources, the satisfaction rate has risen from just 3.3 in the 2004/05 survey, to join the top band of 4.0 and above.

Methodology

Students' responses are collected using the Likert response scale (from strongly disagree to strongly agree), with these responses being converted to a numeric value between 1 (strongly disagree) and 5 (strongly agree).  An average is then taken to give the responses detailed below.

A 'reliability threshold' of is enforced by the organisers of the survey.  This means that response rates in any department must exceed 50% in order for the results of that department to be counted.

The figures given below are taken from the NSS Dissemination site, and are based on all 306 responses (out of a sample of 539 students).  This response rate of 57% was in line with the the national average.

Where we are doing well

The following questions received an average response of 4.0 or higher:

  • 4.3: The course is intellectually stimulating;
  • 4.2: Staff are enthusiastic about what they are teaching;
  • 4.1: Staff are good at explaining things;
  • 4.1: Staff have made the subject interesting;
  • 4.1: Overall, I am satisfied;
  • 4.0: I have been able to access general IT resources when I needed to.

Where we could do better

The following questions received an average response of under 3.5:

  • 3.2: Feedback on my work has been prompt;
  • 3.3: Feedback on my work has helped me clarify things I did not understand;
  • 3.3: Good advice was made available when I needed to make study choices;

School-wide responses to each question

QuestionAverage response+/- on 2005/06
1. The teaching on my course  
Staff are good at explaining things4.1+0.1
Staff have made the subject interesting4.1+0.2
Staff are enthusiastic about what they are teaching4.2+0.1
The course is intellectually stimulating4.3+0.1
2. Assessment and feedback  
The criteria used in marking have been clear in advance3.60
Assessment arrangements and marking have been fair3.90
Feedback on my work has been prompt3.2-0.1
I have received detailed comments on my work3.6-0.1
Feedback on my work has helped me clarify things I did not understand3.3-0.2
3. Academic support  
I have received sufficient advice and support with my studies3.5+0.1
I have been able to contact staff when I needed to3.9+0.2
Good advice was made available when I needed to make study choices3.30
4. Organisation and management  
The timetable works effectively as far as my activities are concerned3.8+0.1
Any changes in the course or teaching have been communicated effectively3.70
The course is well organised and is running smoothly3.8+0.2
5. Learning resources  
The library resources and services are good enough for my needs3.9+0.1
I have been able to access general IT resources when I needed to4.0+0.1
I have been able to access specialised equipment, facilities, or rooms when I needed to3.8+0.2
6. Personal development  
The course has helped me to present myself with confidence3.80
My communication skills have improved3.90
As a result of the course, I feel confident in tackling unfamiliar problems3.9+0.1
7. Overall satisfaction  
Overall, I am satisfied4.1+0.1