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NSS Results 2007/08

NSS Results 2007/08


The academic year 2007/08 saw the fourth National Student Survey.

The highest scores again this year are for the questions covering teaching on our courses. The results for this section continue to rise year on year, with an 89% satisfaction rate in 07/08 which puts the School in the top quartile nationally. The overall satisfaction level has also improved on last year.

Methodology

Students' responses are collected using the Likert response scale (from strongly disagree to strongly agree), with these responses being converted to a numeric value between 1 (strongly disagree) and 5 (strongly agree). An average is then taken to give the responses detailed below.

A 'reliability threshold' of is enforced by the organisers of the survey. This means that response rates in any department must exceed 50% in order for the results of that department to be counted.

The figures given below are taken from the NSS Dissemination site, and are based on all 386 responses. This response rate represented 60% of eligible students which is slightly lower than the national average, but slightly more than achieved last year.

Where we are doing well

The following questions received an average response of 4.0 or higher:

  • 4.4 The course is intellectually stimulating
  • 4.3 Staff are enthusiastic about what they are teach
  • 4.2 Overall, I am satisfied with the quality of the course
  • 4.2 Staff have made the subject interesting
  • 4.1 Staff are good at explaining things

Where we could do better

The following questions received an average response rate of 3.5 or lower:

  • 3.4 Feedback on my work has helped me clarify things I did not understand
  • 3.4 Good advice was available when I needed to make study choices

School-wide responses to each question

QuestionAverage response
2008
+/- on 2006/07
1. The teaching on my course
  
Staff are good at explaining things4.10
Staff have made the subject interesting4.20.1
Staff are enthusiastic about what they are teaching4.30.1
The course is intellectually stimulating4.40.1
2. Assessment and feedback
  
The criteria used in marking have been clear in advance3.70.1
Assessment arrangements and marking have been fair3.8-0.1
Feedback on my work has been prompt3.50.3
I have received detailed comments on my work3.60
Feedback on my work has helped me clarify things I did not understand3.40.1
3. Academic support
  
I have received sufficient advice and support with my studies3.50
I have been able to contact staff when I needed to3.8-0.1
Good advice was made available when I needed to make study choices3.40.1
4. Organisation and management
  
The timetable works effectively as far as my activities are concerned3.80.1
Any changes in the course or teaching have been communicated effectively3.90.2
The course is well organised and is running smoothly3.90.1
5. Learning resources
  
The library resources and services are good enough for my needs3.90
I have been able to access general IT resources when I needed to3.8-0.2
I have been able to access specialised equipment, facilities, or rooms when I needed to3.6-0.2
6. Personal development
  
The course has helped me to present myself with confidence3.7-0.1
My communication skills have improved3.90
As a result of the course, I feel confident in tackling unfamiliar problems3.8-0.1
7. Overall satisfaction
  
Overall, I am satisfied4.2-0.1