Communication and Support
One of the most challenging aspects of studying by distance learning is that students can feel isolated. Whilst studying at a distance undeniably requires considerable self-motivation, it is essential to remember that you are not alone. Support is always on hand, whether from administrators, academic tutors or your fellow students.
Support from family and friends
Many of our students fit their studies around work, family and social commitments. If this is true for you, recognise that your family and friends can play an important role in helping support you through your whole programme.
Communicating via the Virtual Learning Environment (VLE)
Module discussion forums
We find that students get more out of their studies if they discuss key aspects of the modules with their classmates and tutors. For this reason, we have created module discussion boards on the Virtual Learning Environment (VLE). Sometimes you will be prompted by the module materials to visit the board or your tutor may invite you to comment on a particular topic. Most students are simply waiting for someone else to start a discussion. Be brave and start a conversation. Our students are based all over the world so the variety of case studies and differing points of view that can be brought to a discussion can be fascinating.
CeDEP discussion forums
Paul Smith acts as Study Director providing pastoral care and practical advice to students in all programmes. General and/or over-arching academic and academic-related queries and discussion should be raised with him through CeDEP's VLE, but for personal/private communications, his email address is provided here.
Study Director: Paul Smith email@example.com
Talk to your tutor
Your module tutor is your first point of contact for academic queries relating to your studies. Whilst much teaching is carried out through the VLE, communication can also be carried out via email.
Help and support
Our student support teams are available to provide you with help and advice throughout your studies. If you have a query about procedures for enrolment, assignment submission or the VLE, or if you have problems with your study workload talk to us – we're here to help.
For information about the application process or to enquire about an ongoing application.
Telephone: +44 (0)20 7898 4088
For advice and services to students on registration, enrolments, fees, scholarships and student status confirmation letters.
Telephone: +44 (0)20 7898 4476
For student queries and advice relating to their programme of study. Email: firstname.lastname@example.org
Telephone: +44 (0)20 7074 5003
For technical support relating to the Virtual Learning Environment (VLE)