SOAS University of London

Centre for Development, Environment and Policy (CeDEP)

Communication and Support

One of the most challenging aspects of studying by distance learning is that students can feel isolated. Whilst studying at a distance undeniably requires considerable self-motivation, it is essential to remember that you are not alone. Support is always on hand.

Support from family and friends

Many of our students fit their studies around work, family and social commitments. If this is true for you, recognise that your family and friends can play an important role in helping support you through your whole programme.

Communicating via the Virtual Learning Environment (VLE)

Module discussion forums

We find that students get more out of their studies if they discuss key aspects of the modules with their classmates and tutors. For this reason, we have created module discussion boards on the Virtual Learning Environment (VLE). Sometimes you will be prompted by the module materials to visit the board or your tutor may invite you to comment on a particular topic. Most students are simply waiting for someone else to start a discussion. Be brave and start a conversation. Our students are based all over the world so the variety of case studies and differing points of view that can be brought to a discussion can be fascinating.

Talk to your tutor

Your module tutor is your first point of contact for academic queries relating to your studies. Whilst much teaching is carried out through the VLE, communication can also be carried out via email.

Help and support

Our student support teams are available to provide you with help and advice throughout your studies. If you have a query about procedures for enrolment, assignment submission or the VLE, or if you have problems with your study workload talk to us – we're here to help.


For advice and services to students on registration, enrolments, fees, scholarships and student status confirmation letters.
Telephone: +44 (0)20 7898 4476

Student support

For student queries and advice relating to their programme of study. Email:
Telephone: +44 (0)20 7074 5003

Technical queries

For technical support relating to the Virtual Learning Environment (VLE)