SOAS University of London

Estates and Facilities

The department is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including timetabling and energy management.

The department aims to ensure that the quality, functionality and operation of the estate and its associated infrastructure meets the needs of its users and supports the activities of the School.

The Estates and Facilities Department manages the following functions: Catering, Cleaning, Conferencing, Maintenance, Post Room, Security, Space Management and Sustainability.

All service requests (Cleaning, Maintenance, Security and Porterage) should be channelled through to the helpdesk via email to, or telephone ext.: 4900 for internal calls, for external and mobile dial: 020 7898 4900.

Available 24/7 365 days a year for operational support, building access control and to raise any maintenance issues.

For IT related queries and requests, please contact the IT Service Desk via, or on ext.: 4950, for external dial: 020 7898 4950


+44 (0)20 7898 4900