SOAS University of London

Estates and Facilities

Directorate of Estates and Facilities

The Estates and Facilities Directorate is located on the third floor of the Faber Building.

The Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including timetabling and energy management.

The Directorate aims to ensure that the quality, functionality and operation of the estate and its associated infrastructure meets the needs of its users and supports the activities of the School.

The Estates and Facilities Directorate manages the following functions: Catering, Cleaning, Conferencing, Maintenance, Post Room, Security, Space Management and Timetabling.

All service requests (Cleaning, Maintenance, Security and Porterage) should be channeled through to the helpdesk via email to, or telephone ext.: 2424 for internal calls, for external and mobile dial: 020 8526 8731

Available 24/7 365 days a year for operational support, building access control and to raise any maintenance issues.

For IT related queries and requests, please continue to contact the IT Service Desk via, or on ext.: 4950, for external dial: 020 7898 4950


020 7898 2424 External dial: 020 8526 8731