SOAS University of London


Appeal against a result

Please read the information below before you consider making an appeal or querying any result.

You can also read more general information about SOAS' Degree Regulations, Policies and Procedures.

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Clerical checks

If you want confirmation that a mark has been correctly recorded or calculated, please ask the relevant Faculty Office for a clerical check, clearly stating which module and assessment element (e.g. AS1, exam etc) you’re referring to.

If you want to question deductions made to a coursework mark or want confirmation that your mitigating circumstances evidence was considered, please contact the relevant Faculty Office, and please be clear which module and assignment you're referring to.

Please note that:

  • the coursework marks published during the year on BLE were provisional and still subject to scrutiny by the Visiting Examiner for the module and confirmation at the relevant Sub-board of Examiners.   
  • the coursework marks published via Online Student Services include any deductions made for late submission e.g. you were awarded 66 but submitted 2 days late, so the mark shown will be 66 minus 4 (two marks deducted per day it was late) = 62.   

Please do not send requests for clerical checks to the Exams Office.  

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Making an appeal

To appeal the results of a taught programme, you must follow the procedure as set out in the Appeals Procedure You must submit your appeal using the 'Appeal Form' to Ian Lamey, Examinations and Assessment Manager ( within 3 weeks of the publication of your results (except for appeals following late Summer re-entries, please see deadline below). Please note that appeals that do not follow this procedure will not be accepted.

Deadlines for appeals (2016-2017)

Undergraduate finalists: 27 July 2017

Undergraduate non-finalists: 3 August 2017

Undergraduate non-finalists following late summer re-entry: 19 September 2017

Postgraduate students eligible for July award, in respect of taught courses, dissertation and/or overall award: 31 July 2017

Postgraduate students eligible for December award or studying on a part-time basis, for appeals:

in respect of taught courses: 21 August 2017

in respect of dissertation and/ or overall award: 21 December 2017

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Appeals submitted before the publication of confirmed results will not be considered.

Appeals submitted after the relevant deadline will be accepted only if you provide compelling evidence to explain why you could not appeal earlier e.g. you were in hospital or you were travelling overseas in a country with poor internet access.  

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Grounds for an appeal

Appeals can be made on the following grounds only:

  • An allegation of irregularity in the conduct of an examination or assessment, or of administrative error. Examples of this may include disruption during an examination or a mark being recorded incorrectly
  • New evidence of mitigating circumstances that may have adversely affected your performance. e.g ill health, bereavement etc. Please note that if you did not make the School aware of these circumstances during the affected academic year you will be asked to explain the reason(s) for the late submission of the evidence.
  • Prejudice of bias (actual or perceived) which can be proven. You should clearly set out the reasons for the claim of bias and, if possible, provide supporting evidence.

All appeals must include supporting evidence.

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Appeals against the 'academic judgement' of the markers (i.e. because you disagree with a mark you have been awarded ) will not be considered under any circumstances. Details of Marking Criteria and the Assessment Feedback Policy can be found at My Studies.

Necessary documents

To make an appeal, you should submit:

  • An Appeal Form
  • Evidence of the alleged irregularity or administrative error.

and / or

  • Evidence of mitigating circumstances (see the Degree Regulations, Policies and Procedures page here). You must also be able to explain why the mitigating circumstances claim was not submitted earlier in the academic year.


  • Evidence of prejudice or bias

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The appeal process

Formal Stage - Part 1 (Investigation)

The Examinations and Assessments Manager will consider if the appeal fulfills the necessary evaluation criteria. If it does, he will then consult an Investigating Officer who will make a decision within 21 days.

You will be informed of the outcome via email.

Formal Stage  - Part 2 (Appeals Panel)

If you are unhappy with the outcome of your appeal at stage 1, you may request that it is referred to an Appeals Panel.

Review Stage    

If the Appeals Panel rejects your appeal, you may request a review of the appeal by a member of the Directorate

Office of the Independent Adjudicator (OIA)

At the end of the School's Appeal Procedure, you have the right to submit a request for the School's decision to be reviewed by the OIA. Please note that the OIA will consider your case only when you have exhausted the three internal stages of the SOAS Appeals Procedure above and a 'Completion of Procedures' letter has been issued to you by SOAS. 

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