SOAS University of London

Registry

Appeal against a result

Please read the information below before you consider making an appeal or querying any result.

You can also read more general information about SOAS' Degree Regulations, Policies and Procedures.

Choose from:

Clerical checks

If you want confirmation that a mark has been correctly recorded or calculated, please ask the relevant Department Office for the module(s) to undertake a clerical check, clearly stating which module and assessment element (e.g. AS1, exam etc) you are referring to.

Please note that:

  • the coursework marks published during the year on BLE were provisional and still subject to scrutiny by the Visiting Examiner for the module and confirmation at the relevant Sub-board of Examiners.   
  • the coursework marks published via Online Student Services include any deductions made for late submission e.g. you were awarded 66 but submitted 2 days late, so the mark shown will be 66 minus 4 (two marks deducted per day it was late) = 62.
  • if you have had mitigating circumstances accepted for late submission of coursework but do not think this is reflected in the final published result, please email exams@soas.ac.uk. We can check this for you and, if necessary, make any adjustment to your results.      
  • the grade displayed on the BLE does not include any deductions for late submission.

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Making an appeal

To appeal the results of a taught programme, you must follow the process as set out in the Appeals Procedure (pdf; 881kb) . You must submit your appeal using the 'Appeal Form' available on the right-hand side of this page to Registry at appeals@soas.ac.uk  within 15 working days of the date of the initial official notification of decision (except for appeals following late Summer re-entries, please see deadlines below). Please note that appeals which do not follow this procedure will not be accepted.

Deadlines for appeals 

Appeals must be submitted within 15 working days of the date of the letter/email notifying you of your assessment/progression/withdrawal decision. (Please enclose a copy of this with your appeal.)

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Appeals submitted before the formal publication of confirmed results (see dates above) will not be considered.

Appeals submitted after the relevant deadline will be accepted only if you provide compelling evidence to explain why you could not appeal earlier e.g. you were in hospital or you were travelling overseas in a country with poor internet access.  

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Grounds for an appeal

Appeals can be made on the following grounds only:

  • An allegation of irregularity in the conduct of an examination or assessment or of administrative error. Examples of this may include disruption during an examination, contradictory or incorrect advice being given about an assessment. Please also see below about appeals against 'academic judgement'. 
  • New evidence of mitigating circumstances that may have adversely affected your performance. e.g ill health, bereavement etc. Please note that if you did not make the School aware of these circumstances by the published deadline during the affected academic year you will be asked to explain the reason(s) for the late submission of the evidence.
  • Prejudice or bias (actual or perceived) which can be proven. You should clearly set out the reasons for the claim of bias.

All appeals must include supporting evidence.

Appeals will NOT be accepted under any circumstances against the 'academic judgement' of markers i.e. because you disagree with a mark or because you have been awarded a lower mark than you hoped to achieve. The School has procedures for internal double marking or moderation of all modules and scrutiny by a Visiting Examiner appointed from outside the School. If you are unsure why you were awarded a particular mark e.g. for a piece of coursework or an exam, you should contact the relevant department or the marker of the work to ask for further feedback. Details of Marking Criteria and the Assessment Feedback Policy can be found at My Studies.   

If you would like your department office to check that a mark was recorded correctly please see the information about clerical checks at the top of this page.

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Necessary documents

To make an appeal, you should submit:

  • An Appeal Form (available on the right hand side of this page).
  • Evidence of the alleged irregularity or administrative error.

and / or

and/or

  • Evidence of prejudice or bias

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The appeal process

For the full details of the appeal process, please review the School's Appeals Procedure available on the SOAS Degree Regulations, Policies and Procedures pages.

Office of the Independent Adjudicator (OIA)

At the end of the School's Appeal Procedure, you have the right to submit a request for the School's decision to be reviewed by the OIA. Please note that the OIA will consider your case only when you have exhausted the three internal stages of the SOAS Appeals Procedure above and a 'Completion of Procedures' letter has been issued to you by SOAS. 

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