SOAS University of London

Students' print credit accounts

Disclosure date: 20 October 2011

Reference: FOI2011/081


1) The number of students registered at your institution with a print credit facility in the academic year 2010-2011.

2) The total amount those users have loaded onto their print credit account in the same academic year.

3) The total amount of credit those users have used of their print credit accounts for the same academic year.

4) The number students currently registered at your institution with a print credit facility in this academic year 2011-2012.


1) The number of students registered for degree courses with a print credit was 6391 in 2010-2011. In addition, a further 4795 students registered for short courses and had a print credit.

2) See below.

3) In order to answer questions 2 and 3, a member of staff would have to look up each student’s print credit account, identify all credits and debits against the account, before calculating a total credited and a total debited. They would need to carry out this exercise for every student to produce figures for total loaded onto student print credit accounts and the total used. The School estimates that this would take over 1000 hours.

Section 12 of the Freedom of Information Act allows the School to refuse requests that it would cost more than the ‘acceptable limit’ to answer. The ‘acceptable limit’ is specified in regulations as £450. The regulations specify that staff time should be calculated on the basis of £25 an hour. As indicated above, we estimate that it would take over 1,000 hours to locate, retrieve and extract the relevant information. We will therefore not be supplying the answers to questions 2 and 3 as to do so would significantly exceed the ‘acceptable limit’.

4) The number of degree students currently registered with a print credit for 2011-2012 is 6444. In addition, 1464 students have registered for short courses in 2011-2012 so far and have a print credit. Please note that given the early stage in the year, it is likely that these figures will rise, but these figures represent a snapshot as at mid-October 2011.