Disclosure date: 26 September 2013
1.) A list of the models of the physical servers, storage devices, tape libraries, networks switches and routers under support contracts as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of the aforementioned support services?
2.) I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.
2.) Martin Whiteside, Assistant Director (Information Systems) in our Library and Information Services Directorate.