SOAS University of London

IT Support

The I&T department at SOAS provides a number of different services, such as desktop, laptop, printing and photocopying, IT training, multi-media services (including support for classrooms and lecture theatres) and a central Service Desk. Support for these services is provided by a number of different sections of the I&T department.

Details of services we offer

IT Service Desk

For more information about the service desk (first point of contact for IT related issues) please see IT Service Desk - What we do...

IT support for staff and students

We have produced quick guides on IT services please see: MySOAS Staff

Printing, Photocopying and Scanning services

See details at Printing, Photocopying and Scanning services at SOAS.

Connecting to Wi-Fi at SOAS

We maintain an eduroam enabled network for wireless and wired connectivity. Please consult our Wifi at SOAS page for instructions on how to get connected.

Non-members and visitors may only access the internet using:

  • Eduroam - eduroam.org if your device is already configured to connect to eduroam from another institution it should connect to our network automatically. Contact your own academic institution's IT department for support
  • WiFi Guest - www.sky.com/wifi provided by The Cloud and is free of charge to use
Accessing your Network Files

When not using a SOAS maintained workstation, you can still access your files online at Remote File Access. We recommend using OneDrive cloud file storage solution. This will allow you to access your files more flexibly on many devices including your mobiles. Please see OneDrive Guide at SOAS (pdf).

SOAS Mail services