SOAS University of London

Connecting to WiFi at SOAS

We maintain an Eduroam enabled network for wireless and wired connectivity. This network can be used by staff and students of SOAS as well as other educational institutions who have Eduroam enabled on their devices. Once you are configured to connect to Eduroam you will be able to connect to any other Eduroam enabled organisation that you visit.

Below you can find instructions on how to connect a number of different devices to the Eduroam network. The instructions on these pages are designed to cover the most common devices. Please try to work your way through these instructions before asking for help. The IT Service Desk will make its best efforts to assist you but in the case of unusual equipment, or at busy times, it may not always be possible to get you connected the first time.

Wifi instructions

Please see instructions below on how to connect a number of common devices to the Eduroam network.

For IPhone and IPAD
  1. Open the Wi-Fi Networks window; from the Home screen select Settings >Wi-Fi.
  2. Select Eduroam and when prompted for credentials, input your SOAS Email address and password. Your SOAS email address is your user ID appended with @soas.ac.uk (e.g. 123456@soas.ac.uk).
  3. The Certificate may appear, when it does select Trust. 
  4. Select Join. You will now be connected to the Eduroam service.

For Apple Mac OS
  1. Select the Wireless symbol from the menu bar. When within range the Eduroam Network will be displayed.
  2. Select Eduroam from the list of available Networks from which to connect.
  3. Enter your SOAS email address as user ID and then enter your SOAS password. (Your SOAS email is your user ID appended with @soas.ac.uk (e.g. 123456@soas.ac.uk).
  4. If successfully authenticated the status will change to Connected. You will now be connected to the Eduroam service.

For Android devices
  1. Go to Settings, then select Wireless & networks and then Wi-Fi settings.
  2. You should see a list of wireless networks, select 'Eduroam'.
  3. You will now be asked to configure the phone by using the settings below: 
    1. EAP method: TTLS
    2. Phase 2 authentication: MSCHAPV2
    3. CA certificate: N/A or Do Not Validate
    4. Identity: your SOAS email (SOAS ID followed by @soas.ac.uk)
    5. Anonymous identity: @soas.ac.uk
    6. f. Password: your SOAS password
  4. Click on 'Connect'

For Windows 8 and 10
  1. Select the icon to access the internet from the task bar in the lower-right handside.
  2. Select Eduroam from the list of available Networks and select Connect.
  3. Set SOAS email address as user ID and enter your SOAS password. Your SOAS user ID must be appended with @soas.ac.uk (e.g. 123456@soas.ac.uk).
  4. If successfully authenticated the status will change to connect (may briefly display Limited). You will now be connected to the Eduroam service.

For Windows 7
  1. Select the icon to access the internet from the task bar in the lower-right handside.
  2. Select Eduroam from the list of Wi-Fi networks, and press Connect.
  3. You will be prompted for a username and password. Enter the SOAS email address of your school. Your SOAS user ID must be appended with @soas.ac.uk (e.g. 123456@soas.ac.uk).

If you do not find your system in the list above then you can have a look at our Generic Information page and see if you can work out what needs doing yourself.If you can not connect to this network immediately, you may need to follow additional steps depending on your device. We have put together a number of pages for a number of operating systems and devices that contain details on how to use the resources available on your system (see also downloads in Related Information):

N.B. Please visit the IT Service Desk on the ground floow of the Library if you are unable to connect to Eduroam or need further assistance.

Wifi for Visitors

If your device is already configured to connect to 'eduroam' it should connect to our network automatically. If you have never configured your device for 'eduroam' or experience any problems connecting please contact the IT support desk at your home university for assistance.

To check if your university is a member of 'eduroam' visit the eduroam website.

In addition there is free wireless network available called 'WiFi Guest'. This is provided by The Cloud and is free of charge to use.

You can get help from The Cloud by visiting their wifi support pages or email wifisupport@bskyb.com

The IT Service Desk will not be able to provide support for Visitor wifi provided by The Cloud.