A quick guide to IT services for students

IT Account and Email

Your computer account

SOAS email

You can Create a Friendly Address or alias that uses your name and is easier to remember, like ‘jo_smith@soas.ac.uk’. You can do this on iNet (see below).

iNet Services:

Useful account related services:

• Change your password
• Create a friendly email address (alias)
• Student lookup tool (view your list memberships)
• Staff lookup tool
• Browse all available student Listserv lists
• View and adjust your Listserv subscription address
• Learn how to change your default sending address to the alias

If you’re graduating:

• Learn how to archive your Google data
• Create an Alumni SOAS Gmail account

School mailing lists

As a SOAS student you’re automatically put on some Listserv mailing lists based on your registration information. For degree students, this means membership of Year, Course and Programme of Study Lists. Course module and Programme of Study lists are discussion lists so you can post to you classmates. The Year lists will also result in inheriting membership of related Faculty-wide and School-wide lists used for administrative announcements.

File Storage

Every student gets 2GB file storage space on the network. When you log on to a computer in the labs, the ‘My Documents’ folder becomes your file store on the network. You’ll be able to access them even if you log on to a different computer.

Remote Access:

You can use the following site off campus to access some of your files, files.soas.ac.uk.

Backing up your files

You should always back up your files onto removal storage devices e.g. flash drives (memory sticks) or DVDs.

Wifi

Internet Access

All SOAS students, staff and visitors have access to wireless Internet You can connect your device to the Eduroam WiFi network.

We maintain an Eduroam enabled network for wireless and wired connectivity. This network is usable by staff and students of SOAS as well as other educational institutions who have eduroam enabled Once you are configured to connect to eduroam you will be able to connect to any other 'eduroam' enabled organisation you visit around the world.

PC Labs

Computer Labs

Open Access Labs

Research and other Labs

Special Needs Computer Lab

Print & Scan

Printing

We have a number of laser printers in most labs that all students can use, as long as you have enough print credits on your account.
Every student gets a yearly print allowance:

• Undergraduates will receive £7.50, equivalent to 150 black and white, A4 sheets
• Postgraduates get £12.50
• Research students will have £20

Once you have used your print credits, you can top up your account using one of the top up stations (outside the Library entrance, on Level E in the Library, or in the lower level of SHNB).

It is important that you top up to the required amount, (any remaining balance is not refundable) when your course ends.

You can print from your own device by emailing the files you would like to print to Mobile Print (mobileprint@soas.ac.uk). More information can be found on the Printing and Photocopying Page.

Scanning

We have scanners in the Library Reading Room and Library Floor E.

You can also scan on most of the new printer/photocopying machines in the Library and other parts of the School.

Once you’ve logged in to the machine, choose the scan option. Your scanned document will go straight to your SOAS e-mail address. (NOTE: you can't scan to USB keys on these machines).

Software Locations

Specialist Student Software Locations

There are a number of software applications that you can receive copies of for your personal use. These software applications can be found on MySOAS Student, or you can either email in a request for a software to itservicedesk@soas.ac.uk or by visiting the IT Service Desk on the ground floor of the Library.

In addition all machines have Office 2010, Chrome, Firefox, Flash Player, Silverlight, PDF Creator, Apabi Reader, Audacity, etc.

NB: Students can add their own on a per session basis, (right click on language, settings…)

Diacritic Support

The Alt-Latin keyboard (English) is installed on (almost) all student machines

Training & Support

You can get training on basic computing and MS Office software in the autumn term. There are also online training courses available through Moodle, IT Training. Use the contact details below to find out what's available.

Support

The IT Support Desk is in the Library Reception (Floor E). The team’s there to help with computer support and general queries. But they don’t give any extensive training or support personal computer equipment.

Contacts

The IT Support Desk is in the Library Reception (Floor E). The team’s there to help with computer support and general queries. But they don’t give any extensive training or support personal computer equipment.

Library Reception Floor E

• Ext: 4950
• Tel: 020 7898 4950
• Email: itservicedesk@soas.ac.uk
• Follow us on Twitter

Opening times

Conditions of Use

The SOAS IT resources are available to assist you with your work. The use of the computer system in SOAS is governed by the “SOAS IT Policy”. Violation of the code of practice could lead to disciplinary actions (including withdrawal of services).

Student Information Desk

Student information Desk (SID) is the first point of contact for Student Advice, Support, Fees, Scholarships, Exams, Graduation, Faculties and more. You can access it using your SOAS student reference number and password.

MySOAS Student Intranet

MySOAS Student site also provides information on BLE/Moodle (virtual learning), Timetable, SOAS Online Student Services, Term Dates, Careers, Student Life and more. Log in to MySOAS Student intranet using your SOAS email address and password.