SOAS University of London

A quick guide to IT services for students

  • IT Account
  • Email & Wifi
  • PC Labs
  • Print & Scan
  • Software Locations
  • Training & Support

IT Account

Your computer account

Your computer account number is the same as your student number (the 6-digit number on your student ID card, for Language centre students L or F should precede the 5-digit number). Your temporary password is your date of birth in a ‘dd-Mmm-yy’ format, where the first letter of the month is in upper case. For example: 09-Aug-76. You should Change Your Password as soon as possible. You should also set up some Challenge Questions to help you log in in case you forget your password.

File Storage

Every student gets 2GB file storage space on the network. When you log on to a computer in the labs, the ‘My Documents’ folder becomes your file store on the network. You’ll be able to access them even if you log on to a different computer.

Accessing your files over the internet

You can also transfer files to and from your file store over the Internet.

Backing up your files

You should always back up your files onto removal storage devices e.g. flash drives (memory sticks) or DVDs.

Email & Wifi

Email

Your account number is also your email address (for example, 123456@soas.ac.uk). Go to SOAS Mail to log in.

Creating an alias

You can Create a Friendly Address or alias that uses your name and is easier to remember, like ‘jo_smith@soas.ac.uk’. You can do this at iNet (see below).

iNet Services

Useful account related services
If you’re graduating..

School mailing lists

As a SOAS student you’re automatically put on some Listserv mailing lists based on your registration information. For degree students, this means membership of Year, Course and Programme of Study Lists. Course module and Programme of Study lists are discussion lists so you can post to classmates. The Year lists will also result in inheriting membership of related Faculty-wide and School-wide lists used for administrative announcements.

Internet Access

You can connect your laptop and mobile devices using the Eduroam Wi-Fi network. Use your SOAS login details to connect (e-mail address as your username e.g. 123456@soas.ac.uk and password). Once you have used the wireless network at SOAS, you can use it at other academic institutions that use the Eduroam network.

Our Wifi at SOAS page has instructions on how to get online with your laptop, phone or tablet. And you can get online in all the computer labs.There are also network sockets for laptops on the Library's North Terrace (D and C Floors).

PC Labs

Computer Labs

Open Access Labs
Lab Location Opening Hours
RB01 Basement, East Block College Building/Library opening hours
Library Library L82 (Closed until 8 Oct 2017), floor D & E and Reading Room (floor D) Library opening hours
Computer Lab/ Teaching Room G50 Ground Floor, Main Building Outside teaching hours; check timetable on the door
Learning Lab Senate House North Block (SHNB S219) Senate House North Block Opening Hours
Research and other Labs
Lab Location Access
Research Lab R301 First Floor, East Block Research Students
Research Lab 4430 Room 4430, College Building CISD Students
Music Post-Graduate Lab Room 511, College Building Music Research Students
Multi-Media Computer Lab L54, College Building Students taking media related courses contact your dept/tutor
Special Needs Computer Lab
Access Location Contact
Students Assisted Technology Room Room D15 and D12, Library Contact the Reader Services (customerservices@soas.ac.uk)
Students Assisted Technology Room Room 482, College Building Contact the Reader Services (customerservices@soas.ac.uk)

Print & Scan

Printing

You can use laser printers in most labs as long as you have enough print credits on your account.
Every student gets a yearly print allowance for coursework:

  • 150 pages @ 5p a page for undergraduates
  • 250 for taught postgraduates
  • 400 pages for full-time research students

Once you have used your credits, you can top up your account using one of the top up stations (outside the Library entrance, on Level E in the Library, or in the lower level of SHNB).

It is important that you should top up to the required amount, (any remaining balance is not refundable) when your course ends.

You can print from your laptop using Mobile Print (mobileprint@soas.ac.uk). More information can be found on Printing and Photocopying Page.

Scanning

We have scanners in the Library Reading Room and Library Floor E.

You can also scan on most of the new printer/photocopying machines in the Library and other parts of the School.

Once you’ve logged in to the machine, choose the scan option. Your scanned document will go straight to your SOAS e-mail address. (NOTE: you can't scan to USB keys on these machines).

Software Locations

Specialist Student Software Locations

You can receive copies of SPSS and Nvivo for your personal use. Request the software by emailing itservicedesk@soas.ac.uk or by visiting the IT Service Desk on the ground floor of the Library.

You can also download for free Office365.

Application Locations Access
Zotero Standalone All student machines All
File conversion -
SensusAccess
Available online
All
SDL Trados G50 All
SDL Multiterm G50 All
Aegisub G50 All
Stata G50, RB01, Library D Floor terrace All
Eviews All student machines All
Eikon First machine in E19 (photocopy area level E) Booking required
Nvivo All student machines All
OxMetrics/PcGive All student machines All
ClaroRead All student machines All
Mindjet MindManager All student machines All
SPSS All student machines All
Transcribe E35,E36 All
MuseScore E35,E36 All
SanakoLite E35,E36 All
Adobe Reader All student machines All
Siku Quanshu All student machines All
R Doctoral School (more soon!) Research students

In addition all machines have Office 2010, Chrome, Firefox, Flash Player, Silverlight, PDF Creator, Apabi Reader, Audacity, etc.

Language input support
Japanese (Japan) AZ Azeri (latin, Azerbaijan) MN Mongolian (Cyrillic, Mongolia)
CH Chinese (Traditional, Taiwan) FA Persian (Iran) PA Punjabi (India)
CH Chinese (Simplified, PRC) KA Georgian (Georgia) TA Tamil (India)
KO Korean (Korea) El Greek (Greece) Th Thai (Thailand)
AM Amharic (Ethiopia) GU Gujarati (India) TR Turkish (Turkey)
EN English (United Kingdom) HE Hebrew (Israel) UR Urdu (Islamic Republic of Pakistan)
AR Arabic (Iraq) HI Hindi (India) UZ Uzbek (Cyrillic, Uzbekistan)
AZ Azeri (Cyrillic, Azerbaijan) KK Kazakh (Kazakhstan) VI Vietbamese (Vietnam)
KY Kyrgyz (Kyrgyzstan)

NB: Students can add their own on a per session basis, (right click on language, settings…)

Diacritic Support

The Alt-Latin keyboard (English) is installed on (almost) all student machines

Training & Support

You can get training on basic computing and MS Office software in the autumn term. There are also online training courses available through Moodle, IT Training. Use the contact details below to find out what's available.

Support

The IT Support Desk is in the Library Reception (Floor E). The team’s there to help with computer support and general queries. But they don’t give any extensive training or support personal computer equipment.

Contacts

Library Reception Floor E

Opening times
During Terms 1 - 3 During Vacation
  • Mondays – Fridays:  9am – 7pm
  • Saturdays: 11pm – 16:00pm
  • Mondays – Fridays:  9am – 5pm
  • Saturdays: 11pm – 16:00pm

Conditions of Use

The SOAS IT resources are available to assist you with your work. The use of the computer system in SOAS is governed by the “SOAS IT Policy”. Violation of the code of practice could lead to disciplinary actions (including withdrawal of services).

Student Information Desk

Student information Desk (SID) is the first point of contact for Student Advice, Support, Fees, Scholarships, Exams, Graduation, Faculties and more. You can access it using your SOAS student reference number and password.

MySOAS Student Intranet

MySOAS Student site also provides information on BLE/Moodle (virtual learning), Timetable, SOAS Online Student Services, Term Dates, Careers, Student Life and more. Log in to MySOAS Student intranet using your SOAS email address and password.