SOAS University of London

Printing, Photocopying and Scanning

SOAS has a variety of touch-card Canon multi-function devices (MFDs) for staff, students and external members to use. They are available throughout the School.

All of the Canon devices print, photocopy and scan to e-mail. We operate a "pull" printing system.  This means you send a print job to the system (PAPERCUT – Follow Me) then go to any MFD, log in (by manually entering your username and password or by scanning your SOAS ID card across the card-reader) and retrieve/pull your print job.

Help and advice about how to print, photocopy and scan is provided on this page, and by machines. Alternative paper for visual enhancement is available for use in the Library near the cluster of devices on Level F, E and D ( Copy & Print on Alternative Paper (pdf; 163kb) ) In addition, users can contact the IT Service Desk for support on x4950, or at itservicedesk@soas.ac.uk.

Printing

  1. All users (except External users), can print from any of the MFDs in SOAS, as long as they have enough credit on their account. Your print credit will be displayed on the top right hand corner of the screen once you login to the machine.
  2. All workstations are configured to print in black and white. To print in colour, please go to printer properties before sending your file to print and change to colour (Select Printer Properties >Colour Mode>Auto [Colour/B&W]>Okay>Print). Users then need to visit a colour machine to print the job.
  3. Once a print job has been sent the user must log into the machines, please touch your SOAS ID card on the card reader (on the left of the LCD screen) or manually enter your SOAS login details on the machine.
  4. All users must log out after using the MFDs or they risk losing credit due to unauthorised usage by others.

Printing remotely:
  • Soas students and staff can print remotely from their own devices.
  • Sign into your SOAS email and compose a message.
  • Attach the files that need to be printed making sure that the file size does not exceed 25mb.
  • Once the files are attached send the email to mobileprint@soas.ac.uk
  • After sending the email, you have to wait for a reply email saying ‘Your Email to Print job has been received and is being processed. Attachments processed…’
  • After receiving the reply email, you can go up to a printer log on and pull the print job (see step 3 above).
  • To colour print, you must go to a colour Printer as no configuration is available.

Photocopying and Scanning

  • All users can photocopy and scan at any of the MFD’s across SOAS.
  • To photocopy all users must ensure that they have enough print credit loaded on their SOAS ID card.
  • To photocopy or scan you must first login to the printer, either by entering your login credentials manually or by scanning your SOAS ID card on the card reader.
  • Quick guides to photocopying and scanning are available, under the download section on the top right hand side of this page.
  • All users must log out after using the MFDs or they risk losing credit due to unauthorised usage by others.
  • All users must comply with copyright regulation when printing, photocopying and scanning. Copyright statements are displayed by each machine.

Costs and crediting your account

  • Printing and photocopying costs are the same.
  • Black and White printing and photocopying:
    • 5p per A4 sheet of paper
    • 10p per A3 sheet of paper
  • Colour printing and photocopying:
    • 20p per single sided A4 & 35p double sided A4
    • 35p per single sided A3 & 60p double sided A3
  • Scanning is free for all users.
  • Credit for SOAS Students – All SOAS students are given a certain amount of credit when they successfully enrol each year for their course.
    • Undergraduates will receive £7.50, equivalent to 150 black and white, A4 sheets.
    • Postgraduates get £12.50.
    • Research students will have £20.
  • When these free credits are finished, students need to add credit to their account. Please note that any unused credit will not be refunded.
  • Credit for SOAS staff – Staff printing is charged to the Department. All SOAS staff are given a quota limit each month. If this quota limit is used up before the end of the month, please contact your faculty administrator or departmental manager for extra quota.
  • External Users & Day visitors – A temporary SOAS account will be created when applying for membership. Users will be given a User ID with an expiry date (depending on the type of membership) and a password. Such users will need to add credit to their account using one of our top-up machines.
Adding credit to print account
  • Users can top up their credit using the Photocopy and Print Service Station money loaders (located in E19 in the Library, outside the main entrance of the SOAS Library and the HUB in Senate House, Paul Webley Wing).
  • The money loaders take both cash and card payments. They take a minimum of £5 for card payments and minimum 50p for cash.
  • The machines only accept 50p, £1 and £2 coins and £5, £10 and £20 cash any other coins or notes added will get stuck and will cause the machine to be out of service. If such an issue occurs then please contact the IT Service Desk.

Other Advice

  • Don't leave your printing too close to your assignment deadline as queues can develop at the printers and we cannot guarantee that you will be able to meet your deadlines
  • Keep your card and password secure to prevent unauthorised use of your account. If you have lost your SOAS ID card, please report it to the Library. If you think someone knows your login details then you should change your password. It is also advisable to change your password frequently and/or when the system prompts you to do so
  • Please note that unspent credit on print accounts is non-refundable
  • If you find your card has been attached to the wrong user ID, please email itservicedesk@soas.ac.uk to get this resolved.
  • Don't allow another person to use your username and password or your SOAS ID card. If you use a username other than your own, or disclose your username and password to another person you are breaking the University's IT Policies and Regulations
  • Any work you send to the printer is held in a queue, it will only be printed when you tell the printer to release your work for printing by touching the keypad with your ID Card. Your print job will not be processed unless you have enough credit for the whole job.
  • Alternative paper for visual enhancement is available for use in the Library near the cluster of devices on Level F, E and D (Copy & Print on Alternative Paper (pdf; 163kb). In addition, users can contact the IT Service Desk for support on x4950, or at itservicedesk@soas.ac.uk.
  • There are built in staplers on all our MFD’s. They are located below the LCD screen and card reader. There is a thin slot where you can slide your papers into and staple.