22 September 2011
The School has improved its student satisfaction as measured by the 2011 National Student Survey
An overall satisfaction rate of 86%, an increase of 1 % on the previous year. SOAS has climbed three places to 44th out of 141 education institutions, and is ranked joint fifth out of 22 universities in London along with Imperial College and Brunel.
At subject level, the School has done well in Music with a 94% satisfaction rate, as well as Politics and Asian Studies both at 93%. Three departments however saw their satisfaction rates fall (Art and Archaeology at 82%, History at 82%, and Anthropology at 71%).
Results in the six themes investigated by the survey were mixed. The top three scores were:
staff are good at explaining things (89%); staff are enthusiastic about what they are teaching (86%);
the course is intellectually stimulating (86%). However, the bottom three scores were: I have been able to access specialised equipment, facilities or rooms when I needed to (56%); feedback on my work has helped me clarify things I did not understand (56%); feedback on my work has been prompt (51%).
Heads of Departments and Directors of Professional Services will be updating their action plans developed last session based on these results. These action plans will be scrutinised and monitored by the relevant School committees.