The EAP service is provided by Spectrum Life.

Confidential service for work and personal matters

Staff and their family members have access to a free, external, confidential employee wellbeing service. The service offers support information, expert advice and specialist counselling to help you prepare for life’s predictable milestones and cope with its unexpected events. The service also provides access to discounts, and proactive guidance to help you stay healthy and enjoy physical, mental and emotional wellbeing.

This might include anything from workplace, financial, legal, health, relationship, family issues or any other life challenges.

 Access the service directly

The service is available 24 hours a day, 365 days a year by phone, WhatsApp, and online:

Online: MySOAS Intranet

By Freephone: 0808 196 2016

WhatsApp: Text 'Hi' to 0044 7700 185685

External, independent advice

The service is provided by Workplace Options who are an external, independent organisation who employ professionally qualified counsellors and specialists, experienced in helping people to deal with all kinds of practical and emotional issues.

Free to use

The programme is paid for by the School as a support service for you as an employee, so that it is free of charge for you to use.

Your family members can use the online service, and also call in to the service for information.