Known accessibility issues
As part of our commitment to accessibility we are required to publish where we know there are issues with our website.
We list below areas within the website that we know are not fully accessible. We also explain what we are doing to fix the issues and give information on alternative ways you can get the content.
Issues with text
Some link text doesn’t make sense when read on its own (for example, 'click here').
We continue to work with our website editors to provide them with training and guidance on best practices. When we publish new content we will make sure link text meets accessibility standards.
Issues with PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader.
Some of our older Portable Document Formats (PDFs) and Word documents that are essential to providing our services don’t meet accessibility standards - for example, they may not be accessible to screen readers.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.
We continue to work with our website editors to provide them with training and guidance on best practices so that any new PDFs or Word documents we publish will meet accessibility standards.
Issues with images, videos and other media
Some images on our website don't have appropriate alternative text. Where we add new images, these will be made to meet accessibility standards.
Some videos and audio on our website does not have the required transcriptions available. The regulations don't require us to publish fully accessible video and audio content until new content is created.
Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
How we tested this website
This website was last tested on 25 August 2022. The testing was carried out by AbilityNet.
What we are doing to fix accessibility issues
We are working to fix these issues.
Staff responsible for content on the website, are undertaking training in producing more accessible content and improving content already on the site.
We also provide a list of recommendations for tools that can make your online experience better.
If you would like to draw our attention to an inaccessible area of the site please contact us at firstname.lastname@example.org please be as specific and detailed as you can. Please also tell us what you like and find useful.
This page was last updated on 1 November 2022.